Privacy Policy
Your privacy matters to us at oravexilumeo
Effective Date: January 15, 2025
1. Information We Collect
At oravexilumeo, we collect information to provide better financial education services. This includes personal details you provide directly and information gathered through your interactions with our platform.
Personal Information
Name, email address, phone number, postal address, and professional background details when you register for our courses or contact us.
Learning Data
Course progress, completion rates, quiz results, and learning preferences to personalize your educational experience.
Technical Information
Device information, IP address, browser type, and usage patterns to improve our platform performance and security.
2. How We Use Your Information
Your information helps us create a better learning environment. We use it responsibly and only for legitimate educational purposes.
- Delivering course content and tracking your learning progress
- Sending course updates and educational materials via email
- Providing technical support and responding to your inquiries
- Improving our courses based on user feedback and engagement data
- Ensuring platform security and preventing unauthorized access
3. Your Rights Under Australian Privacy Law
Australian Privacy Principles (APPs)
Under the Privacy Act 1988, you have specific rights regarding your personal information. We're committed to upholding these principles and ensuring your privacy is protected according to Australian law.
You have the right to access, correct, and request deletion of your personal information. You can also opt out of marketing communications at any time.
- Request a copy of the personal information we hold about you
- Ask us to correct any inaccurate or outdated information
- Request deletion of your personal data, subject to legal requirements
- Withdraw consent for processing your information
- File a complaint with the Office of the Australian Information Commissioner
4. Data Security Measures
We take data security seriously and employ multiple layers of protection to safeguard your information.
Encryption
All data transmitted to and from our servers is encrypted using industry-standard SSL/TLS protocols.
Access Controls
Strict access controls ensure only authorized personnel can access your personal information.
Regular Audits
We conduct regular security audits and updates to maintain the highest protection standards.
Secure Storage
Your data is stored on secure servers with backup systems and disaster recovery protocols.
5. Data Retention and Deletion
Account Information
Retained for 7 years after account closure for legal compliance and record-keeping requirements.
Learning Progress Data
Kept for 3 years to maintain course completion records and certificates.
Marketing Communications
Removed immediately upon unsubscribe request or account deletion.
Technical Logs
Automatically deleted after 12 months unless required for security investigations.
6. Third-Party Services
We work with carefully selected third-party providers to deliver our services effectively. These partners are contractually bound to protect your data according to Australian privacy standards.
- Learning management system providers for course delivery
- Email service providers for communication purposes
- Payment processors for secure transaction handling
- Analytics services to improve platform performance
We never sell your personal information to third parties. Any data sharing is done solely to provide the services you've requested and is governed by strict confidentiality agreements.
7. International Data Transfers
While our primary operations are based in Australia, some of our service providers may process data outside Australia. When this occurs, we ensure appropriate safeguards are in place through:
- Contractual clauses requiring equivalent privacy protection
- Certification schemes that demonstrate adequate privacy safeguards
- Regular audits of international data processing activities
8. Cookies and Tracking
Our website uses cookies to enhance your learning experience and provide personalized content. You can manage your cookie preferences through your browser settings.
We use cookies for essential functions like maintaining your login session, remembering your course progress, and providing security features. Analytics cookies help us understand how users interact with our platform so we can make improvements.
9. Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and through our platform.
The effective date at the top of this policy indicates when the current version was last updated. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
Address: 1888Building, Building 198 University of Melbourne, Parkville VIC 3050, Australia
Phone: +61747251211
Email: info@oravexilumeo.com
Privacy Officer: privacy@oravexilumeo.com
If you have questions about this privacy policy or want to exercise your privacy rights, please don't hesitate to contact us. We aim to respond to all privacy-related inquiries within 30 days.